If you would like to have the items in stock immediately, we recommend placing a separate order for them.

You will receive your order confirmation after a successful order
immediately by email. Please also check your email spam folder.

Unfortunately, the subsequent granting of discount codes is no longer possible after the order has been placed. If this applies to you, please send an email to service@littlefoxx.store . Our customer service will be happy to help you.

Yes that works. However, you can only use one discount code at a time, but you can also redeem as many gift vouchers as you want.

We are sorry that you received a damaged item. Please send us a photo with the clearly visible defects to service@littlefoxx.store. Our customer service will be happy to help you.

As long as the package has not yet been packed, the delivery address can be adjusted. To make a change, please send an email to: service@littlefoxx.store.

Our customer service will be happy to help you. The billing address can no longer be changed after ordering.

You will receive a shipping confirmation with a tracking link by email when your order has left our warehouse and been handed over to the shipping service provider.

Yes, we ship all over the world. Shipping costs apply
be added to the checkout. For customers outside the EU can
additional customs duties, taxes and/or other fees may apply, which we
unfortunately we cannot take over. The fees always depend on the contents of the package or the value of the goods and can vary accordingly.

We only ship insured with DHL.

Orders are processed and require within 1-2 days
within Germany 3-5 working days to arrive. Deliveries abroad can take between 7 and 16 days. You can find the delivery details in your shipping confirmation email.

Click here and enter your tracking number that you received by email.

When placing your order for delivery to a packing station, please provide the postal number and packing station number. Ideally it should look like this:

Name surname
Postal number xxxxxxx
Packstation xxxStreet, house number
ZIP / City
Germany

If the shipment status of your order has not changed within 2-3 days, please send us an email to: service@littlefoxx.store. Our customer service will be happy to help you.

We are sorry that you received an incorrect delivery or incomplete order. Please send us an email to service@littlefoxx.store. Our customer service will be happy to help you.

We are sorry that your order was not delivered to you in perfect packaging. As the recipient of the package, it is best to check the shipping box for integrity before receiving it
Acknowledge and complain about damage to the package that is externally visible
are, immediately with the delivery person. Acceptance should be refused if the package is damaged. Please email us at service@littlefoxx.store for further clarification. Our customer service will be happy to help you.

We deliver packages with a value of more than EUR 125.00
Free shipping in Germany. Below this value of goods, we charge a flat rate of EUR 4.90 per order for shipping within Germany.
We charge for “mixed” orders (preorder and in stock items).
for separate deliveries an additional flat rate of EUR 4.90.

Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands, Poland, Monaco

From a goods value of 200.00 EUR we deliver parcels to these countries free of charge. We charge below this value of goods depending on the weight
between EUR 9.00-15.70 (including VAT).

The exact shipping costs for the respective countries are calculated at checkout.

Liechtenstein, Switzerland

From a goods value of 250.00 EUR we will deliver your package free of charge.
Below this value of goods we charge between, depending on the weight
8.00-15.00 EUR (incl. VAT)

The exact shipping costs for the respective countries are calculated at checkout.

Hungary, Italy, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Andorra, San Marino, Vatican City

From a goods value of 200.00 EUR we deliver parcels to these countries free of charge. We charge below this value of goods depending on the weight
between EUR 9.00-16.90 (including VAT).

The exact shipping costs for the respective countries are calculated at checkout.

Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania, Norway

We deliver parcels to these countries free of charge from a goods value of EUR 250.00. Below this value of goods, we charge between 11.00 and 17.90 EUR (including VAT), depending on the weight.

The exact shipping costs for the respective countries are calculated at checkout.

Saudi Arabia, United Arab Emirates, Mexico, United States

Depending on the weight, we charge between EUR 7.00 and EUR 20.00 (including VAT).

The exact shipping costs for the respective countries are calculated at checkout.

South Africa, Brazil, Peru, Australia, New Zealand

Depending on the weight, we charge between EUR 9.90 and EUR 24.90 (including VAT).

The exact shipping costs for the respective countries are calculated at checkout.

For customers outside the EU, additional customs duties, taxes and/or other fees may apply, which we unfortunately cannot cover. The
Fees always depend on the contents of the package or the value of the goods and can vary accordingly.

If you would like to have the items in stock immediately, we recommend that you place a separate order for them.

The "Mixed" shipping option is ONLY available in GERMANY, so all items in stock can be shipped immediately and pre-ordered items will be shipped upon arrival. Please let us know if you would like this, otherwise we will ship as soon as all items arrive
are. We charge EUR 4.90 for additional shipping.

We will process your order as quickly as possible. You get
your goods within Germany in 3-5 working days If paid in advance and
Instant transfer (takes approx. 3-4 days until the money reaches us)
We will only process your order after receipt of payment. The
Delivery time to other European countries is 6-14 working days
Incoming payments.

Pre-ordered items can take between 2 and 6 weeks to arrive. We may be responsible for delays with our dealers, international
We cannot accept any liability for shipping, production or public holidays. The goods will be dispatched as soon as the goods are with us.
If you would like to have your in-stock items immediately,
We recommend placing a separate order for these or feel free to write to us and we will help you.

Preorder items are items that we do not have in stock but can be pre-ordered by you. The items are marked accordingly for you in the shop. You can pre-order these.

We only have what we need produced or what has been sold and that means we have it in common
possible to counteract overproduction and use raw materials more economically🌱

• Put your desired product in the shopping cart
• Delivery date from order: approx. 3-6 weeks

The goods will be dispatched as soon as the goods are with us.

Payment with credit card, Paypal or instant bank transfer
The amount will be debited on the day of the order

No payment in advance
We do not recommend paying in advance with PREORDER as it extends the delivery time.

Payment via Klarna invoice
Payment will be debited as soon as we receive the order. Your order cannot be supplemented and an additional one must be placed.

If the item you ordered in advance turns out to be unavailable, the amount paid will be refunded using the original payment method.

The goods will only be ordered once we have received the money. Additional items can be added to your order at any time and a further payment must then be made.

We try to keep our supply chain as environmentally friendly as possible, i.e. we bundle orders/deliveries and of course that also takes some time. The delivery time also depends on the current order volume from designers and seamstresses in Korea.

If you are in a hurry, you can send us an email and we will see if your order can be made quicker
can be.

Since retailers worldwide also place their orders, the items sometimes sell out quickly and then have to be produced again, which usually takes 2-4 weeks.

This item is very popular! The regular production time will be extended by another additional 1-2 weeks, in some cases even a little longer.
Delivery can no longer be guaranteed.
If the item is no longer produced, you will receive a refund to the payment method you originally used.

Don't wait too long before ordering our new releases. It's best to order immediately after publication (release date), then delivery will be faster. The further back the release date is, the longer your order will take. It's best to keep our Instagram too
Stay tuned to receive updates on new releases or sign up for our newsletter.

After you have placed your desired item in the shopping cart, you can also add the gift service to the shopping cart.
If you use this, we will remove all price tags and the item to be given away will be lovingly packaged by us.
For gifts sent within the EU, we send the invoice to the buyer. If the gift is sent to an address outside the EU, we will need to issue an invoice due to customs regulations
send along. However, this is placed outside the package.

Can either be ordered from us by email or purchased in the shop. These will be sent to you free of charge and digitally by email.

No problem. You can return all items that you ordered in our online shop to us within 14 days of receipt.
Please make sure that the products you order are in the
It is in its original condition and the associated label has not been removed
became. You can register your return here .

Please send your return back to us well packaged and protected in alternative packaging.

It is possible to return multiple orders in just one package. Please remember to include the fully completed return slip that you received by email with the return.

Your article doesn't quite fit
expected, you don't like the color and you want it in one
exchange for another size? Then simply send the goods back to us within the deadline and we will refund you the invoice amount. You must order the desired item in a new order. Order your desired size easily via the online shop. Please note that every return must be registered. You are welcome to send us an email in advance: service@littlefoxx.store , then we will send you a code for the shipping costs.

For environmentally friendly reasons, we never include these in the package. You
You will receive it from us by email when you register your return. Should you
The return slip from our email is no longer available, make a note
Please put your order number as well as your name, address and the item you would like to return on a separate sheet of paper
Return at. This means your return can be processed immediately after receipt of the return.

You are responsible for the postage for returns. It is best to send the goods back to us with the tracking number. Returns from
Complaints are free of charge.

The processing time for a return (acceptance in the warehouse, booking the item back into our shop system and refunding the payment) can take up to 14 days.

Since vouchers and discounts are often tied to a minimum order value, they may subsequently expire in the event of returns or cancellations. Please note that this is the value of the goods retained
The decisive factor is the item and not the value of the purchased item. If part of the order is returned and the order value of the
If the order falls below €125, we will charge the original amount
Shipping costs of €4.90.

Please check your email spam folder to see if the
Confirmation email got lost there. You can also register again
Register for newsletter. If you have any further questions, write to us
please send an email to service@littlefoxx.store. Our customer service will be happy to help you.

To make a change, please send a message to service@littlefoxx.store. Our customer service will be happy to help you and will be happy to do this for you.

Customers with accounts automatically earn points for purchases. Create an account now if you don't have one yet!

Complete an order and receive 1 point for every €1 spent (before shipping costs and taxes; gift vouchers are from
excluded from the promotion), subscribe to the newsletter, for your birthday, follow on Instagram and much more.

Use your points to exchange for rewards in the form of discount codes
to exchange. You can enter the discount code at checkout when paying. Only one discount code can be used per order.

Clear! Simply enter your email address in the signup form at the bottom of the home page and you will be added to our subscription list. You'll receive updates, exclusive subscription offers and much more.

Only one email address is ever linked to a customer account.

Log in to your customer account and go to the Use Points page.

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