Terms of service

1. Scope
The following terms and conditions apply to all orders via our online shop. Our shop is aimed exclusively at consumers.

A consumer is any natural person who concludes a legal transaction for the purpose of which for the most part cannot be attributed to either their commercial or their self-employed professional activity. Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

​2. Important Notes
2.1 One-time Seal
All ordered goods are equipped with refund labels attached to one-time seals and are delivered as such. If you try on the items you have ordered, please be careful not to remove or damage the refund tag. We expressly point out that we are not obliged to take back goods where the seal has been removed or damaged.

2.2 Illustration of our goods
the under www.littlefoxx.de The goods offered are presented clearly and largely in accordance with reality on the website. However, Little Foxx is not able to guarantee that the images and colors that the customer sees on their screen fully correspond to reality, also due to different screen, graphics and/or printer settings.

2.3 Availability/Prices of Goods
We point out that the below www.littlefoxx.de presented products may no longer be available or no longer available at the time of the customer's visit to the website and the corresponding prices may have changed.

3. Contractual partners, conclusion of contract, correction options
The purchase contract is concluded with Little Foxx Concept Store.

The presentation of the products in the online shop does not represent a legally binding offer, but a non-binding online catalogue. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the and provided for this purpose in the ordering process explained correction aids. By clicking the order button, you place a binding order for the goods contained in the shopping cart. The confirmation of receipt of your order will be sent by e-mail immediately after sending the order.

When the contract is concluded with us depends on the payment method you have chosen:

Payment in advance
We accept your order by sending an invoice as a declaration of acceptance in a separate email, in which we give you our bank details.

Credit card
When you place your order, you send us your credit card details at the same time. After your legitimation as the legitimate cardholder, we will ask your credit card company to initiate the payment transaction and thereby accept your offer.

PayPal
During the ordering process you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment order to PayPal. After placing the order in the shop, we ask PayPal to initiate the payment transaction and thereby accept your offer.

Immediately Klarna
After placing the order, you will be redirected to the website of the online provider Sofort GmbH, where you can confirm the payment order. This creates the contract with us.Please allow up to 3 days to process your order.

4. Pre-order
You can pre-order specially marked goods.
The goods will be shipped as soon as the goods are available. There is a note about the delivery date on the respective product page.

In the case of payment by credit card, Paypal or Sofortüberweisung, the amount will be debited on the day of the order

• If payment in advance is chosen, the customer is obliged to pay in advance. This is particularly the case with collective orders. If the purchase contract is concluded through electronic business transactions, the payment method of advance payment can also be selected here, with the consequences mentioned.

  In the case of payment by bank transfer/advance payment, the payment only has to be transferred to us after notification by email from Little Foxx.

• Little Foxx declines all responsibility for changes in the delivery date, cancellations or variations in the shape of the items due to production changes made by the suppliers.

• If the item on pre-order subsequently turns out to be unavailable, the amount paid will be refunded using the original method of payment.

​5. Contract language, contract text storage
The language available for the conclusion of the contract is German.

We save the text of the contract and send you the order data and our terms and conditions by email. For security reasons, the text of the contract is no longer accessible via the Internet.

​6. Terms of Delivery
Shipping costs are added to the stated product prices. You can find out more about the amount of shipping costs in the offers.
We only deliver by mail. Unfortunately, a self collection of the product is not possible.

​7. Payment
The following payment methods are generally available in our shop:

Credit card
When you place your order, you send us your credit card details at the same time.After your legitimation as the legitimate cardholder, we will request your credit card company to initiate the payment transaction immediately after the order has been placed. The payment transaction is carried out automatically by the credit card company and your card is charged.

PayPal
During the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment order to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. You will receive further information during the ordering process.

Immediately Klarna
After placing the order, you will be redirected to the website of the online provider Sofort GmbH, where you confirm the payment order. This creates the contract with us.Please allow up to 3 days to process your order.

Invoice with Klarna
You have 14 days from the invoice date to pay your invoice. You only pay when you have received the goods. You shop relaxed, complete your order and check the products at home. The invoice will be sent by email.

You can anytimehereor find the payment target or the payment information of your invoice in the app. You can easily check in the app whether your payment has been received for your invoice. We recommend that you make all your payments directly in the Klarna app to avoid possible incorrect transfers or reminders.

Klarna installment purchase
With Klarna financing, you can shop today and split your costs into fixed or flexible installments up to 24 months.

You can opt for the Klarna installment purchase directly at the checkout or in theKlarna AppSelect the desired installment payment option for your order (if listed).

From now on you will receive your monthly statement on a regular basis and you can decide for yourself how much you want to pay (but at least the amount specified as the minimum amount on your monthly statement). You can also repay the outstanding amount in full at any time. The monthly statement is always sent in the middle of the month. If you are using the installment purchase payment method for the first time, we will send you the first monthly statement in the following month.

It is important to note that you always use the same e-mail address when buying in installments, otherwise you will complete several installment purchases with each new e-mail address. This then means that you have to log into your customer account or the Klarna app with each of these e-mail addresses, since not all completed installment purchases can be displayed to you with different information in the Klarna app.

Bank transfer/advance payment
If you select the payment method in advance, we will give you our bank details in the order confirmation/invoice

8. Retention of Title
The goods remain our property until full payment.

​9. Shipping Damage
If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and please contact us immediately. The failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you help us to be able to assert our own claims against the carrier or the transport insurance.

​10. Warranty and Guarantees
Unless otherwise expressly agreed below, the statutory right to liability for defects shall apply.
The following applies to used goods: if the defect occurs after one year from delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.
The above restrictions and shortening of deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, limb or health
• in the case of intentional or grossly negligent breach of duty and fraudulent intent
• In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
• as part of a guarantee promise, if agreed or
• as far as the area of application of the Product Liability Act is open.
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

Customer Service:
You can reach us for questions or complaints from Monday to Friday. from 10 a.m. to 2 p.m. by calling (+49) 07471-40 30 353 or by email at service@littlefoxx.store@littlefoxx.store

​11. Liability
We are always fully liable for claims based on damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, limb or health
• in the case of intentional or grossly negligent breach of duty
• in the case of promises of guarantees, if agreed, or
• as far as the area of application of the Product Liability Act is open.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the amount foreseeable at the time the contract was concluded Damage limited, the occurrence of which must typically be expected.
For the rest, claims for damages are excluded.

12. Default
If the debtor does not pay after a reminder has been sent after the due date, he will be in default by being sent a reminder. However, the debtor is in default at the latest if he does not pay within 30 days of the due date and receipt of an invoice.

​13. Dispute Resolution
The European Commission provides a platform for online dispute resolution (OS) that youhere find.
We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

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